Shipping policy
Yes we are open and shipping! We are following all necessary COVID-19 protocols to ensure the safety of our customers and staff. Order processing time is currently running at 3-4 business days, and tracking information may take up to 24 hrs to update. Please call or email with any questions. Thank you for your patience!
All fabric is sent in continuous yardage. French Fuse may not be continuous unless specified on your order. Pre-washing of wide backs is recommended; please allow for up to 8% shrinkage in the width. We ship all orders via USPS, UPS, FedEx 2 Day, or FedEx Ground, and usually ship within 3-4 business days. If you are in a hurry to receive your order, please add a note to your order, give us a call, or send an email and we will make every effort to get your order shipped out asap. Orders are shipped Monday through Friday, and sometimes on Saturdays. You will receive an email with a tracking number when your order ships unless you have ordered free sample swatches.
**Please make sure to provide a valid email address on your order as you will be notified by email if anything is on back order. Please add us to your address book so our emails do not end up in your spam folder***
Domestic Shipping (U.S.):
Order Processing time is usually 3-4 business days.
Delivery time starts when your order is shipped and does not include order processing time. All Standard orders shipping within the United States will be shipped via USPS First Class (2 - 7 day delivery), Priority Mail (2 -3 day delivery), FedEx 2 Day Delivery, or UPS Ground (2 - 7 day delivery).
Expedited orders will be shipped USPS Express Mail (1 - 2 day delivery) or FedEx 2 Day Delivery. If you need guaranteed overnight delivery, we can ship via FedEx or UPS; please call or email us for a quote.
Standard Domestic Shipping Rates:
| Order Amount | Rate |
|---|---|
| $.01 - $99.99 | $6.95 |
| $100.00 & up | *FREE |
Expedited Domestic Shipping Rates (USPS Priority Express 1-2 Day or FedEx 2 Day)
| Order Amount | Rate |
|---|---|
| $.01 - $50.00 | $29.95 |
| $50.01 - $100.00 | $39.95 |
| $100.01 - $150.00 | $49.95 |
| $150.01 - $200.00 | $59.95 |
| $200.01 and up | $69.95 |
Canadian Standard Shipping:
Order Processing time is usually 3-4 business days. Your order may be shipped via USPS, UPS, FedEx or DHL Express.
**If you are ordering oversized items such as batting there may be extra charges and we will contact you with rates before shipping your order** Please be aware that you may also be required to pay duty customs, or brokerage fees once your order arrives in your country, and may also get held up in customs. We have no control over these fees, and the length of time your order may take to go through customs. We are not responsible for orders once they have arrived in your country; you must work with your local customs and postal office. Please contact your local postal service for more information. International orders will NOT be shipped as a "gift" or at a lower declared value.
Canadian Rates:| Order Amount | Rate |
|---|---|
| $01 - $2.50 (sample swatches) | FREE |
| $2.51 - $19.99 | $15.95 |
| $20.00 - $49.99 | $25.95 |
| $50.00 - $99.99 | $35.95 |
| $100.00 - $199.99 | $45.95 |
| $200.00 - $299.99 |
$55.95 |
| $300.00 - $399.99 |
$65.99 |
| $400.00 - $499.99 |
$75.99 |
| $500.00 and up |
Free (excluding batting) |
International (Outside the U.S. and Canada) Standard Shipping:
**We are no longer shipping to the UK and EU due to VAT taxes. Please be advised you are ordering at your own risk from outside the US. We will no longer issue refunds for lost packages once they have left the US. We are not responsible for tracking packages once they leave the US and will not issue a refund if lost. We will assist with any information possible but order at your own risk. **
Order Processing time is usually 3-4 business days. Your order will be shipped via the least expensive method for us which can include USPS, UPS, or DHL Express.
**If you are ordering oversized items such as batting there may be extra charges and we will contact you with rates before shipping your order** Please be aware that you may also be required to pay duty, customs, or brokerage fees once your order arrives in your country, and may also get held up in customs. We have no control over these fees, and the length of time your order may take to go through customs. We are not responsible for orders once they have arrived in your country; you must work with your local customs and postal office. Please contact your local Postal Service/UPS/DHL office for more information. International orders will NOT be shipped as a "gift" or at a lower declared value.
International Rates:
| Order Amount | Rate | |
| $.01 - $2.50 (Sample Swatches) | FREE | |
| $2.51 - $100.00 | $39.95 | |
| $100.01 - $150.00 | $49.95 | |
| $150.01 - $175.00 |
$69.95 |
|
| $175.01 - $200.00 |
$79.95 |
|
| $200.01 - $250.00 |
$89.95 |
|
| $250.01 - $300.00 |
$99.95 |
|
| $300.01 and up |
$129.95 |